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May 21, 2015

Emoticons may signal better customer service ; )

Online customer service agents who use emoticons and who are fast typists may have a better chance of putting smiles on their customers' faces during business-related text chats, according to researchers.

May 20, 2015

Regrets? Opting out of clinical trials may prompt more than a few

Women who choose not to participate in a clinical trial may be significantly more likely to later regret that decision than women who choose to participate in the study, according to a team of Penn State researchers.

May 20, 2015

Alumnus drives project to produce ‘Special Books by Special Kids’

A College of Communications alumnus envisions his book project as a way to benefit and raise awareness for special needs students.

May 18, 2015

Alumnus shares weight-loss plan, success in book

Kevin Haslam, a College of Communications alumnus, has authored a book about his weight-loss success that he hopes serves as a roadmap for others.

May 18, 2015

Schreyer Scholars awarded medals at 2015 Ceremony

More than 400 Scholar medals were awarded to Penn State's Schreyer Honors College Class of 2015 on Friday, May 8, in Eisenhower Auditorium at University Park. Friends and family members of Scholars and distinguished guests gave the graduating class of Schreyer Scholars a standing ovation at the conclusion of the ceremony.

May 14, 2015

Faculty member serves as editor of special issue of Public Relations Journal

A Penn State faculty member served as guest editor for a special issue of Public Relations Journal that focuses on ethical stakeholder engagement.

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